The proposed gardening service management system encompasses three distinct user roles: Users, Coordinators, and Admin. Users are provided with a seamless experience through features such as registration, login, and the ability to view and search for garden coordinators. Users can explore available gardening packages, submit appointment requests to coordinators, and complete payments. Additionally, they have the option to cancel requests, view their request history, edit profiles, and register complaints. Coordinators, on the other hand, benefit from functionalities like registration, login, package management (addition, editing, and deletion), and the ability to view and respond to appointment requests. They can also access a history of accepted requests, manage their profile information, and address user complaints. The Admin role acts as the overseer, with capabilities to log in, view and delete user accounts, handle complaints, monitor and potentially block coordinators, view available packages, track service requests, and manage orders. This comprehensive system is designed to facilitate efficient communication and coordination between users seeking gardening services, coordinators providing those services, and the system administrator overseeing the entire process.